Mechanic I
About this role
Overview
Build Your Career with Rural King
Rural King is seeking a skilled Mechanic I to diagnose, service, and repair customer and company-owned equipment in our in-store repair shop. This role supports small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment while managing repair work orders, parts, warranty claims, and customer service.
If you enjoy troubleshooting mechanical problems and helping customers get their equipment back in working order, we’d love to have you on our team.
Related Job Titles
Small Engine Mechanic • Small Engine Technician • Equipment Mechanic • Tractor Mechanic • Agricultural Equipment Technician • Outdoor Power Equipment Technician • Equipment Service Technician • Lawn & Garden Technician • Diesel Mechanic • Hydraulic Technician
Responsibilities
What You'll Do
• Diagnose, troubleshoot, service, repair, and maintain small engines, tractors, diesel equipment, hydraulic systems, and outdoor power equipment. • Manage customer repair work orders from intake through completion, including documentation, parts ordering, repairs, and warranty claims. • Perform preventative maintenance and intermediate-level service on customer and company-owned equipment. • Use diagnostic software, multimeters, service tools, repair manuals, schematics, and system diagrams to identify equipment issues and complete repairs. • Complete warranty documentation and process claims according to manufacturer requirements. • Order and manage special-order parts needed for repairs. • Document work performed, repair progress, identified issues, parts used, and recommended next steps. • Communicate repair recommendations, service updates, and maintenance information to customers. • Assist with equipment sales and customer education when needed. • Load and unload customer and company-owned equipment for repairs, service, and delivery. • Safely operate forklifts, gantry cranes, electric hoists, diagnostic equipment, multimeters, and other shop tools. • Maintain a safe, clean, and organized repair shop and properly handle hazardous materials. • Use computer systems, CRM software, barcode scanners, wireless devices, and Microsoft Office for documentation, parts lookup, and service-related tasks. • Manage multiple work orders, prioritize workload, and meet deadlines. • Participate in cross-training and ongoing technical training. • Demonstrate Rural King’s values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.