Marina del Rey Assistant Store Manager

Job title: Assistant Store Manager

Location: Calabasas

Reports to: Cafe Manager

FLSA Status: Non-exempt

Wage: $21.55/hr + tips ($25.00 - $28.00 per hour approximately)

The Assistant Store Manager is responsible for supporting the overall performance, culture, and daily operations of the cafe. This role partners closely with the Cafe Manager to develop team members, maintain operational excellence, and create an environment centered around hospitality, accountability, and teamwork. The ASM helps oversee scheduling, training, inventory, and shift execution while serving as a dependable leader and foundational presence within the cafe.

What You'll Do

Leadership & Team Development

• Coach, motivate, and support employees through ongoing feedback, recognition, and development opportunities. • Lead by example by demonstrating Alfred’s values, professionalism, and operational standards. • Foster a collaborative and positive team environment built on communication, accountability, and respect. • Support onboarding and training efforts while helping employees build confidence and operational knowledge. • Partner with the Cafe Manager to develop team performance, maintain morale, and support daily operations.

Customer Experience

• Deliver and model exceptional hospitality while creating a welcoming and inclusive environment for guests. • Resolve customer concerns professionally and proactively to ensure a positive experience. • Ensure team members maintain strong knowledge of menu offerings, products, and service standards. • Set the tone for high-quality customer service and consistent guest engagement.

Operations & Safety

• P romotes and enforces safe work practices, identifying and resolving potential hazards. • Support daily cafe operations to ensure cleanliness, organization, efficiency, and consistency. • Maintain company standards for food safety, sanitation, and workplace safety. • Oversee register operations, cash handling, opening/closing procedures, and POS responsibilities. • Support inventory management, product organization, and receiving deliveries. • Monitor store conditions and address operational or safety concerns proactively. • Ensure equipment, prep areas, and workstations are clean, stocked, and properly maintained.

Scheduling & Business Support