U05 - Technical Project Manager

Responsibilities

• Serve as the onsite Project Manager, working directly with customers primarily in Singapore and coordinating with remote and offshore development teams. • Lead multiple teams to deliver payment solution projects on time, within budget and scope, while ensuring customer satisfaction. • Analyse client requirements and develop strategic project plans aligned with the customer's business objectives, product roadmap and payment transformation strategy. • Manage the implementation and integration of payment solutions, including payment gateways, transaction processing systems, digital payment platforms and related enterprise applications. • Coordinate and organise project activities to deliver working software into production in alignment with the agreed product roadmap. • Act as the main coordination, communication and escalation point between customers, business stakeholders, technical teams and third-party vendors. • Manage the full project development and implementation lifecycle, including project schedules, milestones, resources and delivery activities. • Ensure that all project documentation, governance records and delivery artefacts are properly maintained and filed. • Identify and manage project risks, issues and dependencies, recommending practical workaround solutions to meet delivery timelines. • Coordinate system integration, testing, user acceptance testing, production deployment and post-implementation support. • Ensure payment solutions comply with applicable security, regulatory and operational requirements. • Drive process improvements, change management and solution adoption across customer and technical delivery teams.

Requirements

• Bachelor's degree in Computer Science, Computer Engineering, Information Technology or a related field. • Valid PMP certification. • At least 8 years of experience in a Project Manager role, including a minimum of 3 years managing Digital Transformation projects or programmes. • Proven experience managing Payment Solutions, digital payments, payment gateways, transaction processing platforms or other payment-related technology projects. • Strong understanding of the payment lifecycle, system integration, transaction processing, reconciliation, settlement and payment operations. • Experience working with banks, financial institutions, payment service providers, fintech companies or merchants is highly preferred. • Proficient in Agile software development methodologies, including Scrum, Kanban, Lean and XP. • Experienced in driving process change and adoption across technical delivery teams. • Familiar with Enterprise Integration and Application Design patterns. • Skilled in project scheduling, tracking and documentation using tools such as JIRA and Confluence. • Ability to work effectively in an onsite and offshore delivery environment. • Excellent communication, stakeholder management and problem-solving skills. • Strong customer-facing experience is essential. • Experience in AI/AR projects and programmes within the Banking sector, would be an added advantage.