Community Support Specialist

Key Responsibilities

Participant Support & Training

• Provide individualized, one-on-one job coaching and on-site support based on participant service plans • Orient new participants to work sites and community settings • Teach self-management and independent living skills • Deliver transportation and mobility training to support community access

Program Implementation

• Develop, implement, and adjust training plans to meet participant goals • Conduct task analyses and identify effective learning strategies • Train participants in job duties using safe, efficient, and structured techniques • Assist with tasks, when necessary, until accommodations are established

Collaboration & Advocacy

• Work with employers, supervisors, and coworkers to support workplace inclusion • Recommend job modifications, restructuring, or accommodations • Educate community members and employers on supporting individuals with disabilities • Promote independence by gradually transitioning support to natural workplace supports

Monitoring & Documentation

• Track and document participant progress (case notes, logs, evaluations) • Monitor service plans and recommend adjustments as needed • Participate in team meetings and communicate updates to the Service Delivery Team • Maintain accurate and timely reports and documentation

Additional Duties

• Advocate for participant rights and inclusion in the community • Assist with tours, attendance tracking, and program support activities • Maintain consistent communication with Case Managers

Qualifications

Knowledge of:

• Developmental disabilities, mental illness, and/or traumatic brain injuries • Behavior modification and training techniques • Job and workplace accommodations • Community resources and employment programs

Skills & Abilities:

• Strong communication skills (verbal and written) • Ability to assess strengths and match individuals to employment opportunities • Effective problem-solving and independent decision-making • Experience documenting service delivery and progress notes • Ability to transport participants using personal or company vehicles

Education & Experience