Scoping Consultant - Education

ABOUT IRIS

IRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the top 100 UK accountancy firms.

We're a Great Place to Work® certified employer, recognised for our commitment to well-being, inclusion and development - and we're growing fast.

Enjoy asking the questions that turn a promising idea into a practical plan? Bring that curiosity to a new, standalone role within IRIS Education's Professional Services team.

You'll help customers and colleagues agree what success looks like before implementation begins, with the opportunity to shape how this new role works.

🧾 Why This Role Matters

A successful software project starts with shared expectations. You'll connect what customers need with what our delivery teams can achieve, helping prevent misunderstandings, avoidable rework and unexpected changes to scope. Professional Services is the team that plans and delivers customer software implementations. You'll represent that team during the sales process, turning customer requirements into a clear, achievable plan.

Your key output will be a Statement of Work (SOW): the agreed document setting out what we'll deliver, the responsibilities on each side and what isn't included. Your questions and attention to detail will give customers and project teams a confident starting point.

👥 About the Team You'll Join

You'll work across IRIS Education, rather than within a single product team, partnering with Sales, Pre-Sales colleagues who provide solution expertise during the sales process, and the specialists who design and implement customer solutions. This is a standalone role without line-management responsibilities, not a role you have to build alone: you'll have support from Professional Services leadership as you establish a consistent approach to scoping.

📊 What You'll Be Doing

- Get involved when customers buy new software or expand their use of IRIS Education products. - Ask the questions that matter: challenge unclear requirements and identify gaps, risks and dependencies with Sales and Pre-Sales. - Explore customers' objectives, operations, data and constraints through focused discovery conversations. - Create clear Statements of Work covering deliverables, milestones, assumptions, responsibilities and exclusions. - Balance ambition with practicality, clarifying effort, sequencing and risk before scope is finalised. - Give project teams a well-structured handover, so they can start delivery without repeating discovery. - Develop knowledge across our education software portfolio and help build reusable scoping templates and guidance.