Event Services Technician - Audio Visual, Event Technology
About this role
Event Services Technician
$19.87 - $21.24 Hourly
At Pinnacle Live, you’ll do more than fill a role—you’ll help shape the future of live events, hospitality, and production excellence at the Omni Homestead Resort.
Company Overview
Pinnacle Live is a premium, in-house AV and event production company operating at premier hotels and resorts across North America. We exist to Elevate Experiences — combining cutting-edge production with a deeply human touch, holding ourselves to a standard where exceptional is the baseline. We're guided by three core values: Excellence is our attitude. Innovation is our mindset. Our people make the difference. If you show up prepared, take ownership of your craft, and want to grow alongside a team that holds itself to high standards, we'd love to meet you.
Pinnacle Live is an equal opportunity employer committed to building a diverse, equitable, and inclusive workplace where every team member can thrive.
Job Summary
This position is with Pinnacle Live at The Omni Homestead Hotel.
The Event Services Technician is responsible for assisting with the floor operations, including setup, strike and operation of technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.
Essential Functions
• Ensure all event sets and strikes are completed according to Company SOPs. • Greet guests/clients before event and provide clear instructions on how to operate equipment. • Provide continued communication with client to ensure success of all events • Follows through on all client requests • Look for opportunities to enhance client’s event • Maintain accurate client event information within the Company’s business systems • Review daily invoices with client and obtain client’s signature on invoice(s) • Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage • Ensure all inventory is in good working order and rental condition • Ensure any lost stolen or damaged equipment is immediately reported to management. • Ensure inventory is secure from theft and/or damage. • Make sure all Company occupied areas are clean, organized, and up to Company standards • Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking. • Comply with all Company policies and procedures • Other duties as assigned.