Case Coordinator
About this role
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Family & Social Services Administration (FSSA):
The Division of Disability and Rehabilitative Services manages the delivery of services to children and adults with intellectual and developmental disabilities and has two overarching responsibilities: to facilitate partnerships that enhance the quality of life for children and adults with physical and cognitive disabilities; and to provide them with continuous, life-long support.
Role Overview:
The Case Coordinator provides paraprofessional, technical, and fiscal support for Vocational Rehabilitation Counselors and other professional staff by completing case management and coordination tasks to ensure timely processing of cases and quality of service delivery. You will support the eligibility determination process through the acquisition of consumer records from medical facilities, psychologists, schools, employers, other state agencies, etc. Additionally, you will provide Vocational Rehabilitation orientation for program applicants in a group setting or one-on-one. Multi-tasking and time management are key strengths for this role. This role may require some travel.
The ideal candidate will have two years of college coursework plus one year of experience providing direct client services in a social service setting. Additional experience or education may substitute for the desired education and experience.
Salary:
The salary for this position traditionally starts at $42,900.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.
A Day in the Life:
The essential functions of this role are as follows:
• Research and compile information on specific aspects of the program such as procedures, needs and policies. • Answer customer questions about program policies and procedures. • Establish, organize, and maintain current and historical files related to the program. • Assist in the preparation of program reports, develop applications, prepare budget allocations and/or purchasing of consultative services. • Maintain, monitor, and order program assets. • Assist supervisor in the development and planning of overall program and its role in the functioning of the agency. • Schedule, prepare, and disseminate all program related training materials.