Building Supply Counter Sales Associate

Job ID: 529886

The name Central Supply Company, a CRH company, has been synonymous with “service” for over 100 years and four generations. We serve our customers in communities throughout north, central and southern West Virginia, southwest Pennsylvania and western Maryland. While we strive to promote our main product lines of Ready-Mixed Concrete, Concrete Block, Concrete Pumping, Insulated Concrete Forms, Brick and Builders’ Materials, our number one goal is to forge partnerships with our customers through hard work and service. In addition, by being a part of the CRH family, we are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that come together to form CRH. CRH is the number one asphalt producer and paver, the second largest aggregates producer and the second largest ready-mix producer in North America. We are also the number three cement producer in North America and a leader in Canada. CRH operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise.

Position Overview

This Building Supply Counter Sales Associate position is primarily responsible for handling all counter sales transactions of products and services provided by the Company to walk in customers and over the phone orders.

Essential Duties and Responsibilities

• Process orders, provide pricing information, recommend product substitutes, coordinate orders and delivery of products and expedite sales orders as and when required • Sell distributor products and services • Determine and disseminate customer pricing and availability information • Recognize when special pricing is required and work with Management to provide competitive quotes • Understand product applications and assist customers in their selections • Know distributor inventory including substitutes as well as local competitor information • Interact with Outside Sales, the Sales Manager, Purchasing and marketing for exchanging customer required information and customer feedback • Stay up to date and informed on products and their uses • Set up new customers and maintain existing customer data in system • Coordinate with accounting and warehouse department in daily sales processing, including customer pickup from the warehouse or customer delivery • Keep all counter and show room displays current and neat. • Maintain clean counter and sales area • Understand and abide by company policies and procedures • Assist in warehouse operations as needed • Willing to run a fork lift and loader to assist in loading customers

Other Requirements

• Provide quick and efficient service to obtain maximum sales while focusing on customer satisfaction • Be able to address customer questions and give information that a customer needs to make decisions for their sale • Display a professional and courteous attitude towards co-workers, supervisors, and the general public • Follow strict adherence to Company safety policies • Must be willing to work weekends and off-site trade shows • Conduct follow up calls on orders with the customer to ensure customer satisfaction or resolve any issues • Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them • Willingness to work in a team environment and assist co-workers or supervisors with other duties as required or assigned • Timely and regular attendance is an expectation of performance for all company employees • Overtime will be required during peak season