Senior Account Manager

Why SoftwareOne?

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.

The role

• Are you ready to take ownership of strategic customer relationships and drive sustainable revenue growth across software, cloud, managed services, security and technology solutions? • Do you enjoy building trusted relationships with senior decision-makers and C-level stakeholders while identifying new business opportunities? • Do you thrive in a collaborative environment where sales, technical, consulting, service and partner teams work together to deliver the right solutions for customers?

Practical Information

Location: Istanbul, Turkey | Working Model: On-site. Employees are expected to work from the office when they do not have customer meetings | Reporting Line: Sales Director | Language Requirements: Professional proficiency in English and Turkish | Learn more: softwareone.com

The Role

As our new Senior Account Manager , you will develop and grow relationships with strategic customers, identify new business opportunities and drive sustainable revenue growth.

You will take ownership of a portfolio of key accounts, build trusted relationships with senior stakeholders and work closely with our sales, technical, consulting and service teams to deliver solutions that address customers’ business and technology priorities.

Key Responsibilities

• Develop and execute strategic account plans for assigned customers and prospects • Build trusted relationships with senior decision-makers and C-level stakeholders • Identify, qualify and develop new sales opportunities within existing and prospective accounts • Manage the complete sales cycle, from opportunity identification and solution development through proposal, negotiation and closure • Position the company’s software, cloud, managed services, security and technology solutions based on customer needs • Collaborate with technical, consulting, delivery and partner teams to develop commercially and technically relevant solutions • Maintain a healthy sales pipeline and provide accurate and timely forecasts • Ensure all opportunities, activities and customer information are accurately maintained in the CRM system • Lead commercial negotiations and coordinate internal approval processes • Monitor customer satisfaction, manage potential risks and identify opportunities for retention, cross-selling and upselling • Represent the company at customer meetings, industry events and partner activities • Share market insights and customer feedback with internal stakeholders