Robb Report: Account Manager, Post Sales & Operations

Robb Report, Art Media, Artforum: Account Manager, Post Sale & Operations

Robb Report, Art Media, and Artforum are looking for a highly motivated Project Manager to join our dynamic team of forward-thinking marketers. In this fast-paced, collaborative environment, the Project Manager will oversee the successful execution of sold campaigns across a range of marketing channels, ensuring programs are delivered on time, on strategy, and to the highest standard.

This role works closely with Sales, Marketing, Ad Operations, Revenue Operations, Finance, and other internal teams to manage campaign execution, client communication, reporting, and post-sale deliverables. The ideal candidate is highly organized, detail-oriented, proactive, and comfortable managing multiple projects and stakeholders in a fast-moving environment.

This position blends project management, campaign execution, client service, analytics, and cross-functional collaboration.

Responsibilities

• Oversee the execution and management of sold campaigns across various marketing channels, including custom content, social media, email marketing, digital, print, and more. • Serve as a key point of contact for clients throughout the post-sale campaign lifecycle, maintaining clear communication and ensuring deliverables are executed against agreed-upon timelines and objectives. • Maintain project schedules, timelines, deliverables, and documentation, ensuring clear communication of next steps for both clients and internal teams. • Coordinate closely with Sales, Marketing, Ad Operations, Revenue Operations, and other internal stakeholders to ensure seamless campaign execution. • Track and measure campaign performance, analyzing data and results to identify trends, opportunities, and areas for optimization. • Prepare detailed campaign recaps, performance reports, and client-facing communications. • Collaborate with Finance on invoicing and billing, ensuring campaigns are accurately reconciled based on delivery and performance. • Identify potential issues or roadblocks proactively and work cross-functionally to resolve them quickly. • Promote effective interdepartmental communication and a high level of client service to strengthen relationships and support long-term client retention and renewals.

Requirements

• Exceptional organizational skills and strong attention to detail • Significant project management and administrative experience • Outstanding written and verbal communication skills • Ability to manage multiple projects, deadlines, and stakeholders simultaneously • Strong problem-solving skills and a proactive approach to project management • Experience working in a luxury marketplace or with UHNW individuals preferred • Professional yet appropriately friendly and high-touch demeanor • Ability to work collaboratively across multiple departments in a fast-paced environment • Strong proficiency with project management, reporting, and communication tools