Sr. Director / Director - Collective Investment Fund Operation (Hybrid) - Phoenix

OPEN JOB: Sr. Director / Director - Collective Investment Fund Operation (Hybrid)

LOCATION: Phoenix Arizona

THIS IS A HYBRID ROLE (2x per week in office)

BASE SALARY: $140,000 to $160,000

INDUSTRY: Financial Services

IDEAL CANDIDATE:

• The ideal candidate is an experienced fund operations leader with 8-10+ years in fund accounting, investment operations, or trust administration, ideally including direct Collective Investment Trust/Collective Investment Fund (CIT/CIF) experience. • They bring deep expertise in NAV oversight, fund accounting, trading, settlement, reconciliation, and operational controls, along with a proven ability to lead teams and manage custodians, trustees, fund accountants, transfer agents, and sub-advisors. • They understand retirement-plan operations and ERISA requirements, have supported fund onboarding, audits, and financial reporting, and can strengthen processes and introduce automation as the platform grows. • MFACT experience is a strong differentiator, and a strong mutual-fund operations background may offer relevant transferable experience. • This person must be able to work on-site two days per week in either the Denver or Phoenix office and bring the leadership and judgment needed to succeed at the Director or Senior Director level.

ABOUT:

• Our client is seeking a Director or Senior Director, Collective Investment Fund Operations to help shape the next stage of their Collective Investment Trust / Collective Investment Fund (CIT/CIF) platform. The position may be filled at either level based on the selected candidate's experience and capabilities. • In this role, you'll own the operational foundation that enables pooled retirement and institutional investment vehicles to operate accurately, efficiently, and with strong controls. You'll combine investment operations expertise with a forward-looking approach to strengthening processes and building an operating model that supports a growing platform. • This is an opportunity to move beyond managing daily execution and influence how the business operates, connecting reliable fund administration, strong service-provider relationships, and meaningful operational improvements to client confidence and long-term growth.

Key Responsibilities:

• Own operational performance across the CIT/CIF platform. Lead end-to-end fund operations, bringing together NAV support, fund accounting oversight, capital activity, and trading and settlement into a reliable, well-controlled operating model. • Help shape business growth into operational readiness by leading the operational onboarding of new clients, funds, sub-advisors, and platforms; coordinating requirements such as CUSIP requests, NSCC trading setup, and platform agreements to support smooth launches. • Build accountable service-provider partnerships through the management of relationships with custodians, transfer agents, fund accountants, trustees, and sub-advisors, setting clear service expectations and addressing issues that affect execution or client experience. • Form a more scalable way of working with the identification of opportunities to simplify workflows, strengthen controls, and introduce automation that improves efficiency while preserving accuracy and oversight. • Bring sound judgment to complex challenges. Serve as a senior escalation point for clients, prospects, and sub-advisors, guiding issues toward resolution and using what you learn to prevent recurring problems. • Strengthen confidence in fund information and oversight. Oversee validation of performance returns, expense ratios, and turnover calculations, and support annual audits, financial statements, and Form 5500-related reporting. • Embed risk awareness into the operating model by ensuring operational practices align with applicable regulatory, fiduciary, and governance requirements, including ERISA, DOL, IRS, and internal committee standards.