Prospect Wheelchair Agent OS (WN) - MKE
About this role
General information
Job Title
Prospect Wheelchair Agent OS (WN) - MKE
Date
Friday, October 16, 2026
Entity
Prospect International Airport Services
State
Wisconsin
City
Milwaukee
Base Pay Rate:
$ 13.00
Full/Part Time
Full Time
Exempt or Non-Exempt Position
Non-Exempt
Shift
A.M. shift
Requirements and Description
About Prospect Airport Services
With decades of experience supporting operations at more than 30 major airports, including Chicago, Dallas, Newark, and many others, Prospect Airport Services is a trusted leader in aviation support services.
Our team of more than 11,000 dedicated associates provides essential services, including wheelchair assistance, baggage handling, lost and found, and aircraft cleaning. We are committed to excellence, safety, and integrity while delivering reliable, high-quality service to our airline partners and the traveling public.
We are looking for dependable, customer-focused individuals who demonstrate integrity, compassion, and professionalism. If you enjoy helping others and want to be part of a team that makes a difference in the travel experience, we encourage you to apply!
Job Summary
As a Passenger Service Assistant (Wheelchair Agent), you will assist passengers who require wheelchair assistance throughout their airport journey, from the curbside and check-in areas to their aircraft and final destinations. This position plays an important role in ensuring passengers receive safe, respectful, and professional service.
Key Responsibilities
• Provide wheelchair assistance to passengers throughout the airport while delivering excellent customer service. • Assist passengers with check-in, baggage handling, baggage claim, and navigating airport terminals. • Safely assist passengers when boarding or exiting aircraft, including navigating aircraft stairs when required and authorized. • Collect wheelchairs from airport concourses and return them to designated staging areas. • Follow all company, airline, airport, and safety policies and procedures. • Communicate professionally and respectfully with passengers, coworkers, supervisors, and airline personnel. • Perform other related duties as assigned within the requirements of the position.