Associate Engineering Manager
About this role
Join our team and you’ll be responsible for working on excellent engineering and managing a team. As a manager, you will be trusted by your team, work with them individually and as a group to help achieve their goals and commitments, and listen, support, mentor, coach, and help them grow to their full potential. As an engineer, you will communicate technical concepts to a varied audience of stakeholders across the business, and together with product owners, and business analysts you will be accountable for the results and delivery of the team, with a focus on innovation.
Working in the CRM domain, you will gain valuable experience and progress your career, using newer technologies and defining best practices.
This is so important to us. By joining our team, you will be playing a vital role as together we reimagine the labour market to make it work for everybody.
Your responsibilities
• Line management, coaching, career progression, planning and growth, for multiple engineering teams, ensuring that the team is staffed appropriately and protecting its health and having accountability for the successful delivery of the team’s commitments • Ensuring that excellent engineering and innovation are part of every delivery iteration and the team’s roadmap and developing the engineering culture of their team and domain, in the context of the organizational engineering strategy (rapid hypothesis testing, learning from failure, automation, SecDevOps culture) • Ensuring effective technical knowledge is shared within the team and in collaboration with other teams and Associate Engineering Managers • Awareness of barriers to innovation, and planning for their removal (through training, removal of technical debt, or other means) • Occasionally, being able to lend hands-on support to the team working on and using the following technologies: Salesforce (APEX classes, metadata API, etc.) and Salesforce CLI (SFDX), Visual Studio Code, Git, CI/CD, AWS • People Leader: able to line manage others in line with the organizational policies and adaptable to each individual needs, with a focus on team growth, engagement, ownership and belonging • Good Communicator: clearly connects and communicates with developers, product owners, stakeholders, and the domain’s support/leadership team • Emotional Intelligence and Inclusive Mindset: able to communicate reasoning in clear and simple terms to a diverse audience, flexibility to take different viewpoints and experiences, committed to their own personal and professional growth and that of others, behaves with dignity and respect towards everyone • Delivery focused: focuses on the delivery of value efficiently and iteratively, and is responsible for fulfilling the team’s commitments • Technical knowledge and understanding of Salesforce (APEX classes, metadata API, etc.) and Salesforce CLI (SFDX); Sales cloud essential, service cloud, marketing cloud desirable, CPQ cloud desirable, Revenue cloud desirable, commerce cloud desirable, data cloud desirable, Certina (FinancialForce) desirable, Visual Studio Code, Git, CI/CD and AWS Cloud (understanding essential, no hands-on experience necessary)