Bell Service Supervisor
About this role
• Adhere rules and regulation of the resort. • Handle all the baggage’s (arrival and departure) properly, follow-up, and follow procedure. • Maintain a proper baggage log. • Maintain Lobby and surrounding clean and neat at all the times accordingly and follow procedure. • Deliver the information properly from the Front Desk to the Departments time to time. • Deliver and pick-up the necessary items for the arrivals, departures and excursions. • Handling resort properties properly and handling of the working equipment’s accordingly and follow preventive maintenance procedures. • Attend any social or promotional gatherings, staff activities, training or general work the department or management may hold. • Providing a full range of portaging services including the movement of goods in, parcels, internal mail, and movement of languages. • Reporting of any damage or maintenance to the department head or in charge. • Undertaking individually or as a part of the team, the cleaning of designated areas of the hotel, in accordance with the standards and specification laid down. E.g: Lobby area cleaning and maintenance. • Checking all the vehicles and equipment’s prior to use are safe to use, recording and reporting any defects. • Monitoring of handling of Bumped Luggage. • Maintenance of the Renting Bicycle. • Supervision of the Luggage Room. • Undertaking any other reasonable duties as may be required from time to time. • Always be well groomed and serve guests with friendliness. • Minimum: GCE O’ Level • Minimum: 1 year’ experience in the field is desired • Communication skills • Excellent problem solving & time management skills • Able to work long hours and a team player
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