Food & Beverage Team Leader

I support my manager to fulfil the purpose of our function and the development of the IKEA business in the respective area of responsibility. I strive to make people smile while providing irresistible food offers in a welcoming atmosphere that gives our customers a good reason to return again and again. I am line responsible during the work shift when the manager of the area is not present. I lead by example, but do not have any direct reports or conduct development talks. I spend at least 80% of my working time on the floor, listening, acting, helping and supporting customers and co-workers.

Motivation:

• I am motivated and inspired by the IKEA values. • I am sales-driven and passionate about food and people. • I am service-minded and always keep the customer in focus. • I am driven to meet and exceed my goals. • I get as much out of helping my team achieve and develop as I do out of my own achievements. • I am curious and eager to learn more in order to grow both the business and as a person. I share my knowledge with other colleagues. • I enjoy working in a vibrant retail environment. • I am interested in people’s everyday life at home and in home furnishings.

Knowledge:

• Experience of working in vibrant retail environment with proven track record. • Experience of serving customers. • Experience of working with an KPI-driven action plan. • IKEA sales experience and knowledge of IKEA merchandising techniques. • Experience of supervising and working in a team. • Experience of developing action plans. • Knowledge of the IKEA Concept, including our vision and business idea, IKEA culture and values, and how we create our business advantages.

Capabilities:

• A person with the potential to become a store department head as the next step in an established career path that could lead to the position of Commercial Swedish Food Market & Bistro Manager, Kitchen Production Manager, Commercial Restaurant Manager, Shopkeeper or possibly as an alternative step in her/his chosen career development. • Decision-making and problem-solving abilities with the drive to make things happen. • Ability to prioritise and organise work. • Takes responsibility and can delegate when necessary. • Communicates well with others.

This position is based in Mexico City (Oceanía) and offers a rare opportunity to be part of the establishment of IKEA in a whole new market. You will get a chance to push boundaries and influence the direction of IKEA in Mexico. All as part of a caring and open culture where we live our values, work hard, have fun and operate with a long-term perspective.