General Manager
About this role
JOB SUMMARY
The General Manager builds and supervises a team that achieves Little Caesars-Ampler Pizza I goals of customer satisfaction, sales and profitability and operates the restaurant according to company standards and procedures.
BENEFITS
Ampler Pizza offers an excellent compensation and comprehensive benefits package, including Medical/Dental/Vision Insurance, Paid Vacation & the Ampler Cares Program. Free Pizza for a year and monthly Bonuses
SALARY
40,000-50,000/year* based on experience
PERFORMANCE RESULTS
• Ensures customers are served correct, complete orders within service time goals according to the Customer Service Standards, the Priority Guidelines, the telephone and front counter station procedures and if necessary, the Remedy Process. • Prepares and ensures that all colleagues prepare consistent, high quality products that are served to customers as described in the Training Handbook. • Achieves the standards for a clean and organized restaurant and colleague image as defined in the Training Handbook and/or as required by local government agencies. • Recruits, hires, trains and evaluates colleagues. • Develops a productive team by providing direction and supervision of colleagues through the appropriate use of communication, delegation, and disciplinary skills and implements change in a positive manner resulting in low colleague turnover. • Ensures a work environment that is in compliance with government regulations and is safe, secure, and free of harassment or discrimination, as defined by Little Caesars-Ampler Pizza II policies and procedures. • Accurately completes all paperwork associated with daily, weekly, and period end activities as directed by the District Manager or VP of Operations. • Performs labor scheduling, food ordering, and product projections accurately and maintains restaurant equipment so that the restaurant opens and closes as scheduled and is able to service all customer orders each day. • Manages all financial responsibilities with integrity and performs tasks associated with achieving cost control goals and supervises colleagues to ensure goals are met. • Properly implements shakerboarding, local store marketing events, and in-store promotions that result in increased sales.
NATURE & SCOPE
The Manager must abide by all state and federal laws OSHA and EEOC requirements, as well as practice and enforce all Little Caesars-Ampler Pizza II policies and procedures. The Manager receives direction and training from the District Manager, six week Management Modules, and other training materials. During each shift, they motivate, direct and coach colleagues to work proficiently at their assigned stations, and then follow up to ensure tasks are completed in a timely manner, according to procedures.