Shift Manager

JOB SUMMARY

The Team Lead works productively to fulfill their job requirements and assists the General Manager in achieving General goals of customer satisfaction and profitability.

BENEFITS

• Free Pizza for a Year • Rapid Career Growth

SALARY

$12.50-15/hr* based on experience

PERFORMANCE RESULTS

· Serves customers correct, complete orders within service time goals according to the Customer Service Standards

· Prepares and ensures consistent, high quality products are served to customers as described in the Little Caesars-Ampler Pizza I Handbook.

· Displays the proper image and follows Little Caesars-Ampler Pizza I policies, procedures and standards for conduct as outlined in the Little Caesars-Ampler Pizza I Handbook.

· Cleans and organizes work stations and ensures the standards are maintained as directed by management and as required by the local health department.

· Performs cash management responsibilities and ensures compliance by Colleagues to all safety and security procedures as defined in the Little Caesars-Ampler Pizza I Handbook as well any other safety and security procedures issued.

· Provides direction and feedback to Colleagues and follows up by coaching/counseling to ensure job duties are performed and all Little Caesar standards, procedures and policies are achieved.

· Performs the task associated with food, paper, labor, and utility cost controls and monitors shift activities to ensure compliance.

· Completes all paperwork neatly and accurately.

· Follows all procedures associated with opening and closing, appropriately handles unexpected occurrences, and notifies appropriate parties in a timely fashion

· Completes assignments as directed by the General Manager including, but not limited to; daily, weekly and period end paperwork, recruiting and training, marketing, image and cleanliness.

NATURE & SCOPE

The Team Lead must abide by all state and federal laws OSHA and EEOC requirements, as well as practice and enforce all Little Caesars-Ampler Pizza I policies and procedures. The Team Lead receives direction and training from the General Manager and other Little Caesars-Ampler Pizza I training materials. During each shift, they motivate, direct and coach colleagues to work proficiently at their assigned stations, and then follow up to ensure tasks are completed in a timely manner, according to Little Caesars-Ampler Pizza I procedures.