Restaurant Assistant Manager
About this role
Step Up. Lead the Shift. Grow Into More.
This is not just a support role. This is a leadership bench role built for someone ready to step up and run the shop.
As an Assistant Manager, you are the right hand to the General Manager. You help drive daily operations, lead the team on the floor, and make sure every shift runs clean, fast, and consistent.
You set the tone.
You coach the team. You hold standards. You make sure customers get great food and a great experience every time.
We are looking for someone who:
• Leads from the front, not the office • Takes ownership of the shift like it's their own business • Can coach, correct, and motivate a team in real time • Thrives in a fast-paced, high-volume environment
This role is built for growth. Strong performers move up.
If you want to lead, learn the business, and build toward a General Manager role, this is the path.
Run great shifts. Build strong teams. Earn your next step.
Job Title: Assistant Manager
Department/Function: Operations
Location: Field, in Shop
Reports to: General Manager
Job Level 1
Job Band: Manager
Full-Time/Nonexempt
Travel Requirements: Rarely
GENERAL DESCRIPTION
Leads and behaves according to Company Values. Leads and develops people to execute outstanding product quality and customer service, build sales and control costs for each shift. Assistant Managers must exercise a great deal of judgment and discretion regarding supervising employees and resolving customer issues. Any decisions must be consistent with Company operating policies and procedures. Essential areas of focus include, but are not limited to:
FOCUS
People
• Train, coach and develop Company Associates and Shift • Formally evaluate Associate and Shift Leader performance, including completion and sign off of • Conduct weekly feedback sessions with Associates, Certified Trainers and Shift • Know, enforce, and educate Associates, Certified Trainers and Shift Leaders on all appropriate work rules, personnel policies, labor laws, and security and safety procedures. • Effectively recommend and/or implement appropriate corrective • Effectively recommend the hiring and retention of Associates, Certified Trainers and Shift • Execute a plan to decrease turnover and improve Associate's job • Effectively schedule Associates, Certified Trainers and Shift • Update communication board with critical shop • Hold monthly Associate, Certified Trainer and Shift Leader