Security Officer Unarmed Patrol Customer Support

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Pay Rate

Job Description

As a Security Officer Unarmed Patrol Customer Support in San Francisco, CA , you will serve and safeguard clients in a range of industries such as Residential, and more. As an Unarmed Patrol Officer at a residential location, you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, monitor access points, and support residents and visitors with professional customer service. You will communicate clearly, document observations, and respond to security-related concerns while reflecting Allied Universal’s agile, reliable, innovative, caring, team-focused, and integrity-driven values.

Position Type: Full Time

Pay Rate: $28.24 / Hour

Job Schedule:

DayTimeWed06:30 AM - 03:00 PMThur06:30 AM - 03:00 PMFri06:30 AM - 03:00 PMSat06:30 AM - 03:00 PMSun06:30 AM - 03:00 PM

What You'll Do:

• Provide customer service to residents, guests, visitors, and/or staff by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities. • Conduct regular and random patrols of residential common areas, building exteriors, access points, parking areas, and perimeter areas to help identify and report unusual activity or conditions. • Monitor access to the property, verify authorized entry as directed by site procedures, and report access-control concerns to appropriate personnel. • Respond to incidents, resident concerns, and critical situations in a calm, problem-solving manner, following established escalation and reporting procedures. • Prepare accurate activity reports and communicate relevant observations, incidents, and maintenance-related concerns to site management and/or Allied Universal leadership.

Minimum Requirements:

• Customer service experience is preferred. • A guard card or license is preferred. • Access control and badge experience is preferred. • Comfort using a computer or tablet is preferred. • CPR and First Aid certification is preferred. • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. • Possess a high school diploma or equivalent. • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. • A valid driver’s license will be required for driving positions only.