Security Officer Unarmed Patrol Customer Support

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Customer Support in Allen, TX , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. Join Allied Universal as an Unarmed Security Officer supporting a dynamic retail location. You will monitor and patrol assigned areas, maintain a visible presence to help deter incidents, assist visitors and employees, and provide outstanding customer service. Use computer or tablet systems to document security-related activities and communicate observations. Be part of an agile, reliable, and innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $18.54 / Hour

Job Schedule:

DayTimeMon06:00 AM - 02:00 PMTue06:00 AM - 02:00 PMWed06:00 AM - 02:00 PMThur06:00 AM - 02:00 PMFri06:00 AM - 02:00 PM

What You'll Do:

• Provide customer service to clients, shoppers, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities. • Respond to incidents, customer concerns, and critical situations in a calm, problem-solving manner, communicating observations to appropriate site contacts and/or emergency personnel. • Conduct regular and random unarmed patrols throughout retail and mall locations, including sales areas, common areas, entrances, exits, loading areas, and perimeter spaces. • Monitor access points and observe visitor, employee, and delivery activity to help deter unauthorized access and support site policies. • Document incidents, hazards, suspicious activity, and other security-related observations in accordance with site procedures.

Minimum Requirements:

• Customer service experience is preferred. • Comfortable using a computer or tablet is preferred. • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. • Possess a high school diploma or equivalent. • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. • A valid driver’s license will be required for driving positions only.