Commercial Collections Specialist

BARR Credit Services, a Caine and Weiner Company, operates in the accounts receivable management industry, focusing on enhancing cash flow for businesses through innovative solutions and effective management systems.

Key Responsibilities:

As a Commercial Collection Specialist, you will:

• Initiate contact with debtors via telephone or email in compliance with regulations and company practices, policies and/or procedures. • Negotiate payment arrangements while maintaining positive client relationships. • Document all interactions and maintain accurate records of account status. • Conduct calls to assess financial situations, resolve disputes, and establish solutions. • Use advanced skip tracing techniques to locate and contact debtors effectively. • Create urgency, overcome obstacles, and secure resolutions through strategic communication. • Deliver top-tier service while maintaining quality, productivity, and professionalism.

What We’re Looking For:

• Experience in customer service or a call center environment. • Strong communication, negotiation, and customer service skills. • Analytical problem-solving ability and a knack for multitasking in a fast-paced environment. • A positive, results-driven attitude and the ability to foster team collaboration. • Knowledge of accounts receivable processes and financial concepts.

*Bilingual is a plus!

🎉 Why You’ll Love Working Here:

• Competitive pay : Base pay of 16.00 - $17.00 USD hourly, plus 10% commission and a 25.00 USD daily call bonus • Fun, energetic office culture —we work hard and celebrate wins • Comprehensive training program to set you up for success • Career growth in a national company with big plans • Full benefits package : • Health & dental insurance • 401(k) • Paid vacation • Paid sick time • Paid training • Referral program