Barista at The Warbler Hotel 2.0

The Warbler Hotel - Barista

Role Details

• Department: Food & Beverage • Reports To: Bar Lead/ FOH Manager • FLSA/Status: Hourly non-exempt; tipped or tip-pool-eligible status to be determined by the property • Outlets: Milly's Café

Position Summary

The Barista is the craft and tempo of Milly's Café: a skilled coffee professional who delivers exceptional espresso, thoughtful hospitality, and a refined all-day counter experience. The role balances exacting beverage standards with fluency in pastries, light breakfast and lunch offerings, retail items, full alcohol bar service, and hotel-guest needs. A Milly's Barista moves efficiently without making guests feel processed.

Key Responsibilities

• Dial in espresso at opening and throughout service by adjusting grind, dose, yield, and extraction time in response to coffee age, humidity, and taste evaluation. • Prepare espresso beverages, brewed coffee, tea, seasonal drinks, and non-alcoholic offerings to approved recipes, temperatures, presentation standards, and ticket times. • Produce consistent latte art appropriate to beverage type and volume, while prioritizing drink quality, speed, and order accuracy. • Prepare and present pour-over coffee using the café's designated brewers, recipe cards, water standards, and narration appropriate to the guest's interest. • Describe roasts, producers, processing methods, flavor profiles, milk alternatives, and seasonal coffee selections in accessible language without lecturing. • Receive, mark, sequence, and hand off café orders accurately; coordinate with pastry and kitchen colleagues so breakfast and lunch items arrive at the correct moment. • Maintain fresh, attractive pastry and retail displays; follow dating, rotation, allergen-labeling, and product-merchandising procedures. • Offer thoughtful retail recommendations such as whole beans, brewing tools, packaged goods, and gift items, using product knowledge rather than pressure. • Keep espresso machines, grinders, brewers, refrigeration, milk stations, counters, and guest-facing areas clean, calibrated, stocked, and service-ready. • Complete cash, POS, mobile-payment, comp, and room-charge transactions accurately, following hotel authorization and guest-verification procedures. • Monitor par levels for beans, milks, syrups, cups, lids, pastry packaging, and retail stock; communicate shortages before they affect service. • Support café opening and closing, including machine backflushing, grinder cleaning, safe food storage, temperature logs, waste reduction, and handoff notes.

Guest Experience & Service Standards