Assistant Retail Operation Manager(External Applications Only)
About this role
Description:
Protect and grow market share and profitably within Store in accordance with the Store, Area, and Company Strategy.
Requirement:
Minimum 2 years’ experience in similar Position.
Proficient in Microsoft Office Suite.
Grade 12 with at least 3 (three) years related Retail Management experience or 5 (five) years related Retail Management experience.
Valid Driver’s License.
Must have well developed Business Acumen.
Must be able to work under pressure.
Must be computer literate (Basic computer literacy).
Must have strong Leadership Skills.
Must have strong Administrative Skills.
Must have own transport and cell phone.
Must have sound knowledge of Health and Safety aspects in line with local (OHSA) and / or neighbouring Countries legislation.
Must have strong Human Resources Management Skills.
Attention to detail.
Key Performance Area:
Sales
Issuing and follow up of quotations in order to generate sales.
Quote process and control Special Orders.
Reading of building plans and ensuring quotations are correct and within the agreed timeframe.
Manage the telephone, answer, and return calls, ensure follow ups are done.
Conduct Competitor Analysis to ensure competitiveness of the Store.
Communicate Bulk Deposit transfers to Customers.
Promote Loyalty Programmes (VIC and Charge Card Customers).
Deliveries
Manage an efficient delivery service and ensuring that the correct rates are charged.
Deliveries dispatched within the required time limit.