Patient Care Coordinator

Job Summary and Responsibilities

As our Patient Care Coordinator, you will manage the administrative operations of the physician clinic, including registration, scheduling, medical records maintenance, and insurance authorizations. You will be responsible for obtaining and distributing procedural information, performing accurate data entry, and facilitating efficient charge entries and cash collections to ensure the office runs smoothly.

Every day, you will schedule surgical procedures and anesthesia while coordinating resources for maximum utilization and efficiency. Beyond clerical support, you will engage in direct patient care, performing clinical tasks as directed by authorized providers, assisting with test appointments, and maintaining thorough, accurate documentation in patient charts.

To be successful in this role, you will demonstrate strong interpersonal skills and a commitment to excellence in customer service when interacting with patients and staff. You will also maintain a focus on professional development by attending or conducting in-service presentations, ensuring you remain proficient in both the technical and relational aspects of the role.

• Assist providers with physical exams, procedures, vital signs, and patient screening while providing clear instructions regarding medications, treatments, and test collections. • Coordinate, schedule, and confirm all patient appointments and surgical procedures, ensuring anesthesia assignments align with surgeon and insurance requirements. • Oversee front-office operations including registration, medical record maintenance, charge entry, insurance authorizations, and cash collections. • Maintain precise electronic medical records, perform routine data entry, and compile statistical reports to support clinic operations and administrative needs. • Serve as the primary point of contact for patients and stakeholders, providing high-quality assistance via telephone and in-person interactions. • Maintain clean, well-stocked work areas, cross-train in all clerical operations, and participate in meetings to ensure the clinic consistently meets its quality and satisfaction goals.

Job Requirements

Required

• High School Diploma/G.E.D. • 1 (one) year of experience OR completion of Medical Assistant program OR completion of the CommonSpirit Digital Access Coordinator Apprenticeship • Proven ability to multitask in a fast paced environment • Proficient experience in Microsoft Office Suite

Preferred

• Graduate of a MedicalAssistant program • Medical Assistant Certification or Registration • Experience with Electronic Health Record system • Knowledge of medical terminology and medical insurance payers