Team Lead Account Management

As an Account Management Team Lead, you will coach a team of account managers to build long-term successful relationships with their partners. Also, you will lead by example through managing your own portfolio of partners and growing their business and tabalat.

Key Responsibilities

• Manage critical partners with a high degree of complexity. • Coach your team to handle end-to-end client relationships including pitching, negotiation, and building long-term profitable relationships. • Ensure daily, weekly, and month targets are on track and work with each team member to ensure high efficiency and effectiveness.. • Ongoing training and development for your team. • Maintain granular reporting on team performance • Set clear expectations, provide guidance, and ensure the professional development of team members. • Develop and implement account management strategies to maximize partner success and revenue • Personally manage key restaurant partner accounts, ensuring growth, satisfaction, and the successful execution of account plans. • Build and maintain strong relationships with restaurant partners, understanding their needs and ensuring their expectations are met. • Collaborate with cross-functional teams to address partner concerns and optimize the overall partner experience. • Utilize data analytics to assess account performance, identify trends, and propose strategic recommendations. • Prepare regular reports on team and account performance for senior management. • Identify opportunities for process optimization and contribute to the development of best practices. • Drive pipeline and attainment against team’s goals

Qualifications

Have a passion for sales

• 5+ years of experience, ideally in sales, account management, or related experience. • You excel in a transactional deal cycle • High level of ownership and dedication. • You show creative sales tactics to engage with prospects. • Experience using CRM (Salesforce) and Google Apps. • Must be a native Arabic speaker.