F&B Associate

As an F&B Associate, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking orders, serving meals, and maintaining a clean and organized dining environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations.

Key Job Responsibilities:

• Greet and welcome guests in a friendly and professional manner. • Take customer orders, answer questions, and make menu recommendations. • Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages. • Serve meals and drinks in accordance with established standards and presentation guidelines. • Handle guest inquiries, concerns, and requests promptly and courteously. • Maintain a clean and organized dining area, including setting up tables and clearing dishes. • Collaborate with kitchen and the F&B team to ensure smooth coordination of service. • Upsell menu items and promote special promotions to enhance the guest experience. • Process customer payments and handle cash transactions accurately. • Follow hygiene and safety guidelines to ensure a clean and safe working environment. • Assist in restocking and replenishing supplies as needed. • Work collaboratively with team members to achieve overall F&B goals and guest satisfaction. • Uphold environmental, health, and safety standards in alignment with organizational policies. • Adhere to the company’s environmental, health, and safety procedures and policies.