HEAD OF CLINICAL SERVICES
About this role
HEAD OF CLINICAL SERVICES
Industry: Healthcare | Oncology | NGO Location: Lekki, Lagos Employment Type: Full-Time Salary: ₦1,000,000 – ₦1,200,000 per month Experience Required: 8–10 Years
ABOUT THE ROLE
Our client, a reputable organisation operating within the healthcare, oncology and social impact sector, is seeking an experienced Head of Clinical Services to provide strategic, clinical and operational leadership across its healthcare services.
The successful candidate will oversee clinical service delivery, ensure high standards of patient care, strengthen clinical governance and promote compliance with applicable healthcare regulations and professional standards. The role requires a seasoned medical professional with proven leadership capabilities, strong clinical judgement and experience managing multidisciplinary healthcare teams.
The ideal candidate will demonstrate a commitment to patient safety, clinical excellence, service improvement and the effective delivery of specialised healthcare services. Experience in oncology, hospital management or NGO-led healthcare programmes will be an advantage.
KEY RESPONSIBILITIES
1. Clinical Leadership and Service Delivery
• Provide strategic and operational leadership for the organisation's clinical services. • Oversee the delivery of safe, effective, evidence-based and patient-centred healthcare. • Establish clinical standards and ensure consistent quality across all service areas. • Provide professional guidance to doctors, nurses, allied health professionals and other clinical personnel. • Coordinate multidisciplinary teams to promote continuity of care and improved patient outcomes. • Monitor service capacity, clinical workloads and staffing requirements. • Identify opportunities to improve clinical services and expand access to quality healthcare.
2. Clinical Governance, Quality and Patient Safety
• Develop, implement and maintain effective clinical governance frameworks. • Establish and review clinical policies, protocols, guidelines and Standard Operating Procedures (SOPs). • Lead clinical audits, quality assurance reviews and continuous improvement initiatives. • Monitor clinical performance indicators and implement corrective actions where necessary. • Oversee the investigation and appropriate management of clinical incidents, adverse events and patient complaints. • Promote a culture of patient safety, professional accountability, ethical practice and continuous learning. • Ensure effective clinical risk management and infection prevention and control practices.