Janitorial Account Manager CINCINNATI

Area/Account Managers will lead, oversee, and review the daily work of staff responsible for providing cleaning services for assigned buildings/facilities to ensure clean, orderly, and attractive conditions; and perform a variety of technical tasks relative to assigned areas of responsibility. Area/Account Mangers will deliver desired results while staying financially responsible within budget guidelines. Area/Account Managers are responsible for driving and obtaining new business through their market. PRINCIPLE DUTIES:

Leadership

Monitor the daily performance of staff to ensure the team is meeting/exceeding client expectations. Communicate consistently with direct reports to resolve concerns in a timely manner. Ensure direct reports and clients have functional location schedules two weeks in advance. Enforce proper uniform attire for all employees daily. Establish schedules, work goals and methods for providing cleaning services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly utilizing staff input. Partner with HR to handle employee issues. Identify high performers for potential leadership opportunities.

Payroll & Budget

Review budget and payroll reports to track financial results on a daily basis. Monitor punches and attendance for accuracy and consistently and address manual punches; monitor attendance daily. Attend and participate on weekly Regional calls, reviewing personal performance. Consistently use EPay to maintain business continuity:

Prohibit manual punches. Terminate employees in the system within the first week of separating from company. Salaried employees must enter their time into Blue Force weekly. Minimize exception clocking's by providing ongoing employee training.

Recruitment & Onboarding

Anticipate hiring needs and keep job postings current within 5 days, withdraw old postings with HR assistance (hr@bluechip-pros.com). Develop and execute a recruitment strategy for each area/location. Email all background check requests to hr@bluechip-pros.com. Process new hire paperwork for new hires per the processes established by HR. Onboard new hires on their first day:

Review their role responsibilities. Train them how to use the timekeeping system. Present company policies, procedures, and code of conduct. Safety training.

Supplies & Maintenance

Ensure uniforms are ordered and delivered to new hires by their first week. Order supplies in advance and anticipate orders within budgets monthly. Submit equipment repairs in a timely manner to Bill Faulhaber, Central expenses to Expense @bluechip-pros.com, and Operations VP once Regional Manager reviews and approves. Perform preventative maintenance of equipment to keep in prime working condition. Maintain equipment inventory by location.