Security Operations Support Officer

Overview

Company Overview:

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Start your phenomenal career with Allied Universal today!

Job Description

Allied Universal is seeking Security Operations Support Officer (OSO) in Mississauga, ON.

Job Title: Security Operations Support Officer (OSO)

Type: Full Time

Location : Mississauga, ON

Payrate: $21.00/hour to $22.01/hour

Schedule: Sunday 2100-0900, Monday 2200-1000, Friday 1000-1800, Saturday 0800-2000-and-Sunday 0800-2000, Tuesday & Wednesday 2200-0900, Thursday 2300-0900

Overview :

Allied Universal is currently seeking a skilled and detail-oriented Security Operations Support Officer (OSO) Security Professional to join our team. The ideal candidate will be responsible for administering a high volume of physical security access badge requests and ensuring timely, accurate, and professional service. The OSO will manage badge provisioning, inventory, and access-related concerns across multiple sites, all while maintaining a high level of customer service and operational efficiency. If you are organized, proactive, and thrive in a multi-tasking environment, we would love to hear from you.

Key Responsibilities:

• The Operations Support Officer (OSO) will be responsible for administering high volume of physical security access badge requests (ex: provisions new, replacement badges and other types of access requests) from Business Units, Contractors and Vendors from various sites across Canada. • Provisions access badges within 48 hours of the initial request. • Manage efficiently in a multi-tasked environment and ensure deadlines are met. • Apply appropriate due diligence ensuring accuracy in preparing and promptly completing all required documentations. • Assists in Photo Lab with lunch/break coverages and other areas in which they need further support • Ensures the optimal level of customer service and professionalism is always provided. • Maintains strong relationships with internal and external partners and peers as necessary, including responding to questions or concerns. • Inventory management and procurement of all new access badges and printer supplies. • Investigates, resolves access issues/concerns and manages escalations in a timely and professional manner. • Tracks and orders supplies for PSAS team (e.g. card printer supplies, etc.) • Provisions HR Delta reports on a daily basis (contains lists of individuals who have left the client's site); cancelling employees/contractors physical access from the access control systems and communicates with all corporate base building locations to confirm cancellations on their own ACMS.