Product Designer & Builder

A bit about us

Cartrack is a smart mobility SaaS company with 2.6 M+ subscribers across 23 countries. We build the software fleet operators use every day, vehicle telematics, AI-powered cameras, driver safety tools, maintenance and cost management, delivery and field services. Our design team is small, senior, and hands-on: designers here own their work end to end, from discovery through shippable prototypes, not just handoff decks.

Role

We organise the product into problem spaces, each with one persona, one job and one metric. Driver Safety is measured by high-risk events per 1,000 km. Maintenance by fleet availability. Stay Compliant by driver-days with zero open violations.

You will be the designer for one of these spaces. You research its users, design its flows and screens, prototype them, and work with engineering until customers use them.

Every space has one owner, and we want designers who can grow into that. If you have already shaped a roadmap, set priorities or aligned stakeholders, you can take on part or all of the ownership: deciding what gets built, in what order, and whether it worked.

This is a hands-on individual-contributor role. We're open on level: we'll match the scope of the space to your experience.

You should apply if you

● Care whether a design moved the number, not only how it looks. ● Have pushed back on a brief because the research said something different, and been right. ● Like dense, operational software used by dispatchers, fleet managers and drivers. ● Want a say in what gets built and in what order. Not required, but it is where this role can go.

Responsibilities

In this role, you will

● Research. Interview customers, run usability tests, and read tickets and usage data. ● Design. Flows, interaction and visual design for dense, data-heavy screens. ● Prototype. Clickable prototypes that users test and engineers build from. ● Build the system. Work in and contribute to our design system. ● Ship. Work with engineering on specs and edge cases until customers use it.

As you take on ownership of the space, you will also:

● Plan. Turn the direction into a roadmap of dated milestones, and say what you are not doing. ● Align. Bring sales, support and leadership behind the direction, and be the front door for their requests. ● Measure. Own a live scorecard for the space and decide the next iteration.