Manager, Forward Deployed Healthcare Analytics

Opportunity Overview:

We are looking for a Manager, Forward Deployed Healthcare Analytics to play a key role in delivering value for our Platform-as-a-Service (PaaS) customers. Reporting into our Senior Manager you will be part of a small, fast-paced team working directly with clients to strategically design, execute, and maintain a robust prior authorization decisioning automation program. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most.

What you’ll do:

• Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program and develop strategic roadmaps • Manage and mentor a team of direct reports, enabling execution, prioritization, and professional development • Enhance the scale and efficacy of the Forward Deployed Automation Strategy team through process optimization, streamlined analytics framework, and AI tooling. • Partner with Product, Development, Design, and Engineering teams in scoping new and enhanced product features to meet client automation needs • Translate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clients • Analyze authorization and claims data, leverage data visualization softwares to build and maintain analytical reports that inform internal and external stakeholders on platform performance • Ensure client’s KPIs are met and ensure end-to-end automation success for the portfolio of clients through each stage of customer lifecycle

What you’ll need:

• 8+ years in a data-centric, client-facing role • Passionate about improving U.S. healthcare and patient outcomes; understanding of healthcare systems, terminology, and regulations strongly preferred • Comfortable navigating ethical considerations in healthcare data management • SQL proficiency for complex healthcare datasets; skilled with Tableau/Power BI, Excel, and PowerPoint • Strong leadership, client management, and communication skills; able to juggle multiple priorities independently in ambiguous, fast-paced settings • Skilled at cross-functional collaboration and translating problems into product/KPI improvements • Management Consulting or HealthTech experience preferred • Bachelor's degree required; MBA/MPH or equivalent preferred

Pay & Perks:

💻 Fully remote opportunity with about 5% travel

🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program

📈 401K retirement plan with company match; flexible spending and health savings account