Bench Repair Tech

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset...our employees.

What You Will Be Doing:

The primary function of is technical aptitude in instrument repair, testing and calibrating instruments. Must be customer service focused. Engage in setting standards for testing, calibrating and drive activity for multiple locations.

Primary Responsibilities:

• Troubleshoot, diagnose, calibrate and fix lasers, robots and other survey and construction components. • Be organized, manage time well for multiple repairs rotating through the shop. • Be an available subject matter expert offering technical advice to internal and external customers. • Follow and maintain standards of performance for the group. This includes routinely updating company calendar with activities. • Actively stay current on products for Trimble Survey, Machine Control and Software products. • High level knowledge of calibration systems, including collimators, voltage regulators, scopes and other types of electronic measurement instruments. • Familiarity with Spectra, Trimble, Nikon and other construction and survey instruments preferred. Familiarity with as competitive brands from Topcon and Leica is a plus. • Must be detail oriented and be a team player. • Must be able to provide customer technical support by phone, electronically and provide follow up to customer questions. • Participate in control of inventory and recommend needed stock to enable the service of equipment in a timely manner. • Manage warranties both internally and interface with the factory. • Proficiency with computer office software (MS Word, Excel, etc.) required.

Additional Responsibilities:

• Participate in required safety program, and work in a safe manner • Complete additional tasks as assigned by management

Who We Are Looking For:

To be successful in this position you should have prior experience in instrument service and electronics repair. This position also requires someone who enjoys talking to people, developing relationships with customers and working in a team environment.

Education/Experience: