Route Sales Representative 5 8 Hourly
About this role
Classification : Exempt for Commission/Non-Exempt for Hourly
The Route Sales Representative supports the Service Departments in its objectives to meet our customers' needs through up-selling, cross-selling, and providing excellent customer service. This position reports to the District Manager.
You Will:
• Prospect and engage new customers within assigned routes, referring qualified leads to the Sales Department • Provide outstanding customer service to build loyalty and strong relationships. • Communicate with decision-makers and proactively resolve service concerns • Follow Service SOPs for installations, deliveries, and account management • Maintain accurate inventories, route books, and customer files • Handle customer payments, credits, and change orders accurately • Monitor accounts and report customer feedback or competitive activity • Upsell services, promote products, and refer leads to Sales Consultants • Conduct daily vehicle inspections and maintain truck cleanliness • Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs. • Ensure compliance with company policies, safety standards, and dress code • Collaborate with service, sales, and operations teams as a reliable relief driver
What You Bring:
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older. • Maintain a driving record free of chargeable accidents, speeding, safety or other violations • Excellent verbal and written communication skills in English, comprehend and follow direction. • Two years of relevant experience in sales, customer service, delivery, or public facing work. • Support for other service team members where required.
Work Environment and Requirements:
• Accurately recognize colors and sizes • Stoop, pull, push, reach overhead, lift up to 75 lbs. and move loaded carts up to 500 lbs. • Daily travel, operating vehicles on public roads, in and out of customer locations, loading areas of industrial laundry facilities, service centers, or depot. • Indoor and outdoor areas of industrial laundry facilities.
Our Benefits:
• Medical, Dental, Vision, and FSA/HSA • Life Insurance, Disability Insurance • Vacation, Sick Time, Holidays • Employee Assistance Program (EAP)
Benefits may vary for positions covered by a collective bargaining agreement.
For a general description of benefits that are being offered for this position, please visit alsco.com/benefits.