Black Friday Associate - Crossgates Mall

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About the Job:

The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.

A day in the life, what you'll be doing:

CUSTOMER CENTRIC

• Delivers an engaging, positive and authentic customer experience with all customers • Focuses on full-price selling while maintaining awareness of product value and promotions • Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and partners with the leadership when dealing with escalated issues • Completes all assigned tasks in a timely and efficient manner • Executes all visual directives and maintains visual standards set by the company and as directed by the management team • Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience • Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program • Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline • Shares feedback from customers with the leadership team to improve the overall customer experience

RESULT DRIVEN

• Actively participates in all company and store contests and events • Stays current on all financial goals and priorities • Support the leadership team in achieving all sales and operational goals • Supports and executes all digital sales strategies including ship from store and BOPIS within the store