Dog Hygiene Technician
About this role
Description
Scenthound is built on the concept that dog hygiene is the 4th essential element of responsible dog care. We want to educate pet parents about the importance of their dog's hygiene routine .
While most pet parents are already taking their dog to the vet, feeding them the best food they can afford, and giving them adequate exercise, we are here to educate them on the 4th element of responsible dog care: hygiene . We believe that all dogs: big, small, fluffy, sleek, young, old, calm and reactive deserve to have their skin, coat, ears, nails and teeth cared for and examined each and every month.
We encourage pet parents of all dogs to visit us monthly for their dog's routine hygiene appointment. At each reoccurring, monthly, routine hygiene and wellness appointment, we start by bathing the dog, cleaning their ears, brushing their teeth, examining their skin and checking their glands. We leave every dog we service smelling and feeling better than how they came in.
We also provide pet parents a monthly S.C.E.N.T. Check wherein we rank the dog's Skin, Coat, Ears, Nails and Teeth on a scale from 1-5 in order to provide the pet parent with information and data on their dog's hygiene and wellness as well as point out issues or areas of concern that they can treat further at home or consult with their vet team about.
The role of a Dog Hygiene Tech starts with teamwork and a love of the connection between people and their dogs.
• Training on the basics of a routine dog hygiene appointment: washing from head to tail, cleaning ears, clipping and grinding nails, brushing teeth and blow-drying a dog • Completing the basic services within a specific timeframe to company standard procedure expectations • Recognizing signs of stress and aggression in all dog breeds and types, assessing risk and working with leadership to adjust or halt services • Mastering all Scenthound services up to full haircuts • Accepting feedback on technique, approach, process and temperament with dogs and fellow hygiene technicians • Notating and commenting on all areas of each dog’s hygiene status within our digital S.C.E.N.T. Check system • Educating pet parents on additional service recommendations, best practices, continued treatment and preventative care through our Scenthound app and our internal records • Collaborating with leadership and peers on a continuous, daily basis in order to adjust and learn from each dog that comes through the doors • Maintaining a calm, positive, peaceful demeanor always with dogs, peers and leadership to bring love and care to all situations
Dog Hygiene Technicians work in our bathing rooms around running, splashing, spraying water, loud, high velocity dryers, barking and whining dogs and heavy traffic.