Office Manager
About this role
Position Overview
Anchor Home is seeking a highly organized, proactive, and results-driven Office Manager to serve as a key administrative and operational partner to the Chief Executive Officer (CEO). The Office Manager provides project, administrative, financial and organizational support to the CEO across a variety of priorities. The ideal candidate will be required to move seamlessly between executive support, problem-solving, financial coordination, and project management. This role takes ownership of getting things done. You’ll be the go-to person for day-to-day operations and the person who follows up with staff and vendors on outstanding tasks through completion. Role requires a person who is persistent and organized, and doesn’t let loose ends sit, and is able to hold others accountable in a firm but tactful way. This individual must demonstrate sound judgment, exceptional organizational skills, discretion, and good work ethics.
Key Responsibilities
Project Management & Business Operations
• Lead administrative and special projects assigned by the CEO. • Deliver initiatives across departments and with external service providers. • Maintain project trackers and provide regular updates on progress, outstanding items, and potential obstacles, and clearing up blockers. • Flag overdue or at-risk items to leadership promptly and able to hold colleagues accountable and on task until completion. • Research vendors, coordinate proposals, and support implementation of approved solutions.
Financial Coordination
• Coordinate financial activities with the company bookkeeper, external CPA firm, and external auditors. • Organize invoices, receipts, expense reports, and supporting financial documentation. • Assist with budgeting, budget tracking, expense monitoring, financial reporting, and monthly accounting close out activities. • Follow up on outstanding financial items and help ensure records are accurate, organized, and submitted on time.
Quality Coordination
• Coordinate program quality activities, including internal audits, documentation reviews, and compliance tracking. • Monitor the completion of required program documentation and follow up with program leadership regarding outstanding items. • Assist compliance manager with preparation for DDA reviews, QIO surveys, and other regulatory or quality assurance reviews. • Work with program leadership to maintain audit readiness and identify opportunities to improve administrative processes and documentation practices.
Coordination & Business Execution