Team Leader - Hillside
About this role
About The Role
Team Leader - Hillside (Hoople Care)
£14.22 per hour | Permanent | Enhanced DBS | Full time
Join us as a Care Team Leader and play a key role in supporting both our staff and the people we care for, helping to shape a positive, safe and supportive care environment
About us
At Hillside (part of Hoople Care) we're proud of our outstanding leadership. Our Registered Manager was awarded "Manager of the Year 2024" by the Hereford Times Care awards, and you'll work directly alongside her and an experienced Deputy Manager as part of a highly motivated team. Together we're shaping innovative, person-centred care that makes a real difference to people's lives.
Hillside Care Centre is a welcoming, vibrant residential care home in the beautiful south of Hereford (Redhill).
We provide short-term residential care with a strong focus on reablement and independence - supporting each individual to achieve their personal goals, whether that's returning home or moving on to a long-term care arrangement. Our dedicated team delivers high-quality, person-centred support in a warm, family-style environment, making a genuine difference to the lives of everyone we care for.
Why Join Us?
• Award-winning leadership - learn and develop under the 2024 "Manager of the Year". • Make an impact - help people live as independently, safely and fully as possible. • Grow your skills - we'll empower you to develop your leadership, compliance and quality-improvement expertise. • Collaborative culture - work with local professionals, families and the community to deliver best practice. • Real variety - no two days are the same; you'll combine hands-on care with team leadership and service development.
What You'll Be Doing
• Leading day-to-day shifts, coordinating assessments to ensure the highest personalised care and support. • Acting as a role model, providing guidance and supervision to Support Workers and agency staff. • Supporting the management team with audits, quality monitoring and compliance to CQC and Hoople standards. • Developing innovative activities and opportunities that help people live full, active lives. • Manage medication rounds and maintain MARS, ensuring records, medication and safety processes are always up to date and compliant. • Building strong relationships with families, professionals and the wider community.
About You
You're an experienced Support Worker, Senior Carer or Team Leader who's ready to step up. You hold a level 3 qualification in Health and Social Care or willing to work towards. You have great IT skills. You're passionate about person-centred care, a natural organiser, and confident communicating with staff, professionals and families. You take pride in high standards and want to see people (and teams) flourish.