District Manager, SMB - Baltimore, MD

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

As a Sales Manager, you are pivotal to the growth of the Toast brand in your district. You will report into a Regional Vice President and will hire, build, and coach a team of Territory Account Executives who are in the field everyday transforming the way restaurants operate. You’ll work closely with your sales team on how to understand restaurants’ unique needs and develop customized solutions that help their businesses thrive.

This is a field-based opportunity with local travel. You must live local to the Baltimore, MD area or be willing to relocate.

A day in the life (Responsibilities)

• Hire, develop, motivate, and manage a quota-achieving sales team • Coach your team on how to conduct efficient discovery meetings, live demos, and craft a solution that best meets the prospective customer’s needs • Spend time enabling and empowering your team through walk-ins, prospecting, trade shows, and local business partnerships to help exceed quotas • Partner and collaborate with peers and parallel teams across the business to ensure that expectations set during the sales process are met in delivery • Strategically utilize Salesforce (our CRM) and other technology to drive productivity, report on forecast deal pipelines, and analyze conversion rates • Accountable for the new business growth across your assigned district

Do you have the right ingredients*? (Requirements)

• 5+ years of sales experience in a sourcing and/or closing role • 3+ years of leadership experience • Proven track record of success • Passionate with the ability to inspire and motivate those around them • Entrepreneurial, self-motivated, creative, and flexible with the ability to perform well under pressure

What will help you stand out (Nice to Haves/Nonessential Skills)

• Management experience building customer-facing, quota-achieving full cycle sales teams • Experience working in a tech environment • Experience working in a fast-paced, high growth environment • Proven track record of creating a winning culture that performs at a high level

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.