Senior Training Specialist, Road Americas

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location : Atlanta, TX or Lancaster, TX

Division : Road Job Posting Title : Senior Training Specialist, Road Americas Time Type : Full Time

Summary

Help shape how DSV employees learn, use technology, and succeed in transportation operations across North America and Latin America.

DSV is seeking a Senior Training Specialist to develop and deliver Transportation Management System (TMS) and operational training across our Road and Road Transport businesses. This role supports freight brokerage and asset-based transportation operations, helping employees build system proficiency, adopt new processes, and improve operational performance.

As the primary regional owner for TMS training, you'll design and deliver engaging learning solutions, including instructor-led training, e-learning, videos, and job aids. You'll also support system implementations, evaluate training effectiveness, and partner with Operations, Operational Excellence (OpEx), and technology teams to turn complex processes into practical learning experiences.

We're looking for a collaborative, tech-savvy training professional who understands transportation operations and enjoys developing others. This opportunity offers regional training ownership, creative instructional design, and the chance to make a meaningful impact , backed by the stability and opportunities of a global logistics leader.

Start Here. Go Anywhere.

Duties & Responsibilities

TMS Training & Learning Development

• Serve as the primary regional owner for TMS training across Road and Road Transport operations in NORAM and LATAM, including new-user, refresher, and system-change training. • Develop and deliver virtual and in-person systems and operational training for new and existing employees across supported operations. • Design, develop, and maintain digital and instructor-led learning content, including e-learning, videos, presentations, quick-reference guides, job aids, facilitator materials, and other training resources. • Create and maintain role-based TMS learning paths that support onboarding, system proficiency, ongoing development, and competency validation. • Assess training needs and determine appropriate learning approaches based on system changes, operational requirements, identified performance gaps, and learner needs. • Translate complex TMS functionality and domestic transportation processes into clear, practical learning content using adult learning and instructional design principles. • Support train-the-trainer activities and provide guidance and resources to local trainers or SMEs when appropriate.