Benefits Verification System Coordinator (COM2)

Benefits Verification System Coordinator (COM2) **This is an internal posting for current Commerce employees** At the Department of Commerce , we’re reimagining what’s possible in government. We’re builders, thinkers, and change-makers, working at the intersection of innovation, community, and impact. From unlocking critical funding to fueling inclusive economic growth, we’re turning big ideas into real-world solutions that uplift people and places.

Our agency’s strength lies in the diversity of our workforce and the breadth of the lived experiences and perspectives employees bring to the work. We believe equity is not just a value but a practice, which is reflected in how we design programs, engage communities, and deliver outcomes. We foster a workplace culture where curiosity is encouraged, bold thinking is welcomed, and collaboration drives our impact.

Let’s build what’s next, together.

The Housing Division (HD) partners with local governments, Tribes, housing authorities, nonprofits and other organizations to develop and preserve affordable housing, promote individual and family self-sufficiency, and reduce adult and youth homelessness. The BVS Coordinator works in the Homelessness Assistance Unit (HAU) within the Housing Division and reports to the Quality Assurance Manager. This position contributes to the Unit objective of supporting a high functioning homeless crisis response system in each county by providing technical assistance and access to the Benefits Verification System (BVS).

This position will work with the Consolidated Homeless Grant (CHG) Quality Assurance Team in HAU to oversee day-to-day tasks related to Commerce data share agreements with Department of Social and Health Services (DSHS). The primary area of responsibility is to ensure that homeless housing providers have timely access to the BVS and Housing and Essential Needs (HEN) household eligibility reports.

BVS Compliance and Technical Assistance: Ensure compliance with contractual and program requirements related to BVS access for Commerce funded homeless housing programs. Serve as the primary Commerce resource for BVS, including authorized access, collection and storing of required documentation, grantee monitoring, and technical assistance. Coordinate closely with DSHS, county governments and lead grantees and subgrantee agencies. Tasks include: •BVS User and Agency Access: Review email correspondence and process BVS access requests to verify eligibility, business need and required documentation. Coordinate with DSHS, counties and agencies regarding new, reactivated and deactivated users and agency access. •BVS Request Processing and Tracking: Review BVS Request Worksheets, DSHS Nondisclosure Agreements and supporting documentation for accuracy. Maintain Excel tracking tools and electronic records to monitor requests, user status and agency access. •Annual BVS Agency Review, Monitoring and Compliance: Administer the annual BVS agency review and monitoring processes. Coordinate with County BVS Contacts and lead grantees, review documentation, identify compliance issues, track corrective actions and complete follow-up. •BVS User Verification and Account Maintenance: Conduct periodic user reviews and reconcile Commerce records with DSHS information using Excel and other data-management tools. Identify discrepancies and coordinate action for stale, inactive or unauthorized accounts. •County, Lead Grantee and Agency Coordination: Serve as the primary Commerce contact for BVS questions and provide guidance to counties, lead grantees and agencies regarding BVS access, documentation, roles and compliance requirements. •Technical Assistance and Training: Provide BVS technical assistance to state funded homeless housing providers and lead grantee agencies, including delivering training and guidance. Develop user guides, presentations and reference materials using Microsoft Word, Excel, PowerPoint and other agency-approved tools. •BVS Records and Documentation: Maintain accurate BVS user, agency, request, NDA and monitoring records using Microsoft Outlook, Excel, electronic document management systems and other approved tools. •Quality Assurance and Process Improvement: Work with the Quality Assurance Manager on conducting quality assurance reviews, identifying trends and recurring issues, and developing process improvements to increase BVS accuracy, consistency, efficiency and compliance.