Associate Dispatcher

Who we are

Aurora’s mission is to deliver the benefits of self-driving technology safely, quickly, and broadly.

The Aurora Driver https://aurora.tech will create a new era in mobility and logistics, one that will bring a safer, more efficient, and more accessible future to everyone.

At Aurora, you will tackle massively complex problems alongside other passionate, intelligent individuals, growing as an expert while expanding your knowledge. For the latest news from Aurora, visit aurora.tech http://aurora.tech or follow us on LinkedIn https://www.linkedin.com/company/auroradriver.

What we are looking for

We are seeking a Dispatcher based in Coppell, TX. Embedded within Vehicle Operations, this role collaborates closely with multidisciplinary teams to maximize fleet efficiency. The ideal candidate is highly organized, mission-driven, and excels at risk analysis, crisis management, and cross-functional communication.

In this role, you will

- Monitor and assign loads, operators, and equipment to align with daily operational priorities. - Serve as the primary point of contact for execution escalations, actively messaging customers, monitoring alerts, and driving resolution. - Act as a core support outlet for field operations, managing emergency situations with composure and swift judgment. - Identify operational bottlenecks, enforce global process standards, and execute efficiency initiatives to hit qualitative and quantitative goals. - Cultivate and enforce a strict "safety-first" operational environment across all mission activities. - Adapt quickly to real-time daily operational shifts, delivering clear, consistent updates to peers and leadership.

Required Qualifications

- Proven ability to make confident command decisions under pressure, prioritize competing operational needs, and maintain composure during high-stress field escalations. - Uncompromising commitment to a "safety-first" culture, with strong critical-thinking skills applied to real-time risk assessments, hazard identification, and protocol enforcement. - Exceptional written and verbal communication skills; ability to distill complex, fluid field data into concise instructions for operators, engineers, and leadership. - Excellent record-keeping habits paired with the flexibility to quickly adjust priorities, re-route assets, and navigate dynamic operational changes without losing accuracy. - Proactive problem-solver who thrives in multidisciplinary, fast-paced team environments and actively seeks to learn and adopt new technical tools. - Willingness and ability to work flexible schedules, including mandatory weekends and non-standard operational shifts. - High School Diploma or GED required with equivalent practical experience