Clinical Staff Manager

Join Silverado Lee's Summit, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities

We’re hiring a Clinical Staff Manager – a detail-oriented and empathetic leader who will oversee clinical scheduling, caregiver coordination, and administrative support for our community.

Be a difference-maker with a memory care leader!

You’re a proactive and compassionate professional who thrives in a fast-paced environment. You understand the importance of efficient scheduling, strong communication, and supporting a team that delivers exceptional care to residents living with memory impairments.

What You’ll Be Doing:

• Manage daily and monthly clinical staff schedules, ensuring proper coverage and compliance with staffing ratios • Maintain caregiver shift preferences and availability in an active scheduling database • Respond to emergent scheduling needs with creativity and urgency • Supervise caregivers across all shifts, including PM, NOC, and weekends • Assist with recruiting, interviewing, onboarding, and orientation of new caregivers • Track and maintain associate licenses and certifications • Provide regular updates to the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics • Approve payroll and manage timecards for the clinical team • Collaborate with HR and DHS on performance concerns, workers’ comp, and leaves of absence • Coordinate training and continuing education for clinical staff • Oversee budgeting, inventory, and ordering of clinical supplies • Participate in quality improvement initiatives and community events • Foster strong relationships with caregivers, nurses, and community leaders to support retention and satisfaction • Supervise adherence to policies and procedures under DHS direction

Qualifications:

• High school diploma or equivalent required • Experience in healthcare scheduling, preferably with dementia-related care • Familiarity with scheduling software and dementia care practices • Willingness to work flexible hours, including evenings, weekends, and holidays • Empathetic communication style and a “can-do” attitude • Active role: walking, bending, lifting (up to 50 lbs.) • Commitment to working with seniors in a culturally diverse environment • Reliable transportation to meet attendance and punctuality standards • Comfortable working in an environment with animals and pets • Ability to collaborate with other department leaders