Assistant Store Manager - Perry Ellis
About this role
Company Overview
Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.
ABOUT THE COMPANY:
Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis’ passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.
SUMMARY:
The Supervisor Key Holder is a support role in running our retail stores efficiently. The Supervisor Key Holder supports the Store Manager in all operations and sales management functions. The Supervisor Key Holder ensures the sales team meets its goals of efficiency and customer satisfaction. They support the Store Manager to ensure the store is replenished, marketing and promotional changes are executed to company directives in addition to supporting training sales associates.
RESPONSIBILITIES:
Customer Experience
• Ability to function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer needs. • Achieves excellent scores on secret shopper reports. • Ensure the store is visually distinctive and appearance impeccably maintained. • Demonstrates awareness of store sales plans and results. • Demonstrates awareness of individual contribution to business results. • Promotes merchandise and demonstrates product knowledge to customers and assists them with any requests. • Shares vision and plans execution of store strategy in alignment with corporate and district initiatives. • Understands reports, analysis of business trends and inventory opportunities.
Operational Responsibilities
• Prioritizes workflow through successful planning and time management. • Supports appropriate staffing levels based on business trends and payroll guidelines. • Understands and complies with all company policies, procedures and operations. • Supports the Store Manager on meeting the expectations for the maintenance and the physical appearance and cleanliness of the store. • Demonstrate effective written and verbal communication skills • Communicates all loss prevention occurrences to the Store Manager, District Manager and Loss Prevention Manager. • Supports the supervision and motivates staff members.