Internal Technical Sales Engineer

The Internal Technical Sales Representative is responsible for providing technical and commercial support to customers, external sales & service teams, across John Crane Oceania product and service portfolio.

• Provide technical and commercial support for John Crane products and services including mechanical seals, seal support systems, couplings, filtration systems, asset management solutions, and aftermarket services. • Review customer enquiries, technical specifications, drawings, and operating conditions to recommend appropriate solutions. • Prepare accurate and timely quotations, proposals, and tender submissions. • Interpret customer requirements and ensure recommended solutions meet performance, reliability, and operational objectives.

Provide product selection and application guidance to customers and internal stakeholders.

• Prepare pricing and commercial offers in accordance with company guidelines and profitability objectives. • Follow up quotations to maximize conversion rates and identify additional sales opportunities. • Support contract and tender reviews from a technical and commercial perspective. • Assist in achieving sales growth targets through upselling and cross-selling opportunities.

Essential

• Trade qualification, Certificate, Diploma or Degree in Mechanical Engineering, Industrial Engineering, Maintenance, Business, or a related discipline. • Strong mechanical aptitude and technical problem-solving capability.

Desirable

• Engineering degree or equivalent technical qualification. • Experience with mechanical seals, seal support systems, rotating equipment, pumps, compressors, mixers, or reliability solutions. • Knowledge of mining and mineral processing operations. • Minimum 3-5 years' experience in internal sales, technical sales, customer support, or application engineering within an industrial environment. • Experience supporting rotating equipment, pumps, sealing systems, couplings, filtration systems, or related engineered products. • Experience preparing technical quotations and commercial proposals. • Knowledge of reliability, maintenance, and asset performance principles. • Experience working with ERP and CRM systems. • Strong customer service and relationship management experience. • Experience supporting customers within mining, oil & gas, chemical, water, energy, manufacturing, or process industries is highly desirable.

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross-business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.