Assistant Asset Specialist

Location: Lynchburg,Virginia,United States

Lynchburg Redevelopment & Housing Authority (LRHA) is hiring an Assistant Asset Specialist to support the day-to-day operation of LRHA properties in Lynchburg, Virginia. The Assistant Asset Specialist works directly with applicants and residents. The role receives applications, verifies information, helps determine initial and continued eligibility, and provides administrative services to Property Managers and housing residents.

LRHA is seeking someone with administrative experience in property management or social services, with exceptional attention to detail and documentation, and enjoys working with the public.

The Opportunity

As Assistant Asset Specialist, you will report to the Senior Property Manager and support the Property Management and Public Housing Department. You will assist in processing applications, verifying income, calculating rent, and conducting unit inspections. You will also serve as a first point of contact for visitors and callers at the property office.

You will:

· Interview applicants and residents to determine initial eligibility and continued occupancy

· Calculate rent accurately at initial lease-up and at annual and interim recertifications, and enter the results in LRHA's system of record

· Coordinate application documentation, including criminal background checks, credit reviews, and income verification

· Request and verify income from third parties by mail, fax, or telephone

· Notify applicants in writing of eligibility decisions in accordance with HUD regulations, IRS requirements, and LRHA housing program policy

· Show vacant units and give applicants information about the apartment, the community, and its amenities

· Perform or coordinate move-in, move-out, annual, and follow-up inspections, and handle minor resident complaints

· Inform residents of specific problems observed, explain the corrective action required, and document findings, actions taken, and progress

· Prepare reports, letters, forms, memos, and other correspondence, and maintain files for assigned sites

· Research and gather documentation for Property Managers and complete special projects related to housing management