Sr. D&T Analyst–HR

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.




OVERVIEW

This position reports to the Digital & Technology Manager – HR and is responsible for supporting, enhancing, and transforming the Workbrain and Kronos landscape. The role will partner with HR, Payroll, Operations, vendors, and technical teams to ensure stable day-to-day operations, deliver continuous improvements, support transformation initiatives, and execute release upgrades. This role is expected to demonstrate strong proficiency in workforce management systems, problem solving, process analysis, testing, and stakeholder communication.

KEY ACCOUNTABILITIES

Provide day-to-day operational support for Workbrain and Kronos and ensure system health, stability, and sustainability

Troubleshoot production issues, analyze root causes, and drive timely resolution of incidents and defects

Support run operations by monitoring inbound and outbound processes, validating data, and ensuring service continuity

Partner with business and technical teams to identify opportunities to improve processes, controls, and user experience

Gather, analyze, and translate business requirements into functional recommendations and technical specifications

Support improves initiatives by delivering system enhancements, configuration changes, and process optimization

Participate in transform projects related to workforce management, time, attendance, scheduling, and payroll integration

Coordinate and support release upgrades, including impact assessment, regression testing, deployment readiness, and stabilization

Create and execute test scripts and ensure quality assurance, defect tracking, and user acceptance testing are completed effectively

Develop and maintain documentation for system changes, support processes, testing outcomes, and release activities