Move-In Coordinator
About this role
Part-Time (4 days/;week)
The Welcome Wagon, Problem Solver, and Community Connector
Are you the kind of person who loves helping others, thrives on organization, and can make moving feel less stressful and a lot more exciting? As our Move-In Coordinator , you'll be the friendly face that guides new residents from "I'm moving" to "I'm home."
What You'll Do
Create Exceptional Move-In Experiences
• Help future residents with furniture measurements, apartment layouts, and move-in planning. • Coordinate movers, delivery services, and transportation to ensure a seamless transition. • Work alongside real estate professionals to assist with home sales and downsizing needs. • Support residents with address changes, utility cancellations, physician notifications, and other relocation details. • Order thoughtful move-in gifts and personally welcome new residents with their keys. • Introduce residents to neighbors, team members, and community life from day one.
Be the Community Connection Expert
• Make home visits and personally deliver information, brochures, and follow-up materials. • Plan and coordinate special events for depositors and waitlist members. • Assist with tours and help prospective residents envision their future home. • Maintain a warm, welcoming environment for every visitor, resident, and family member.
Keep the Sales & Marketing Engine Running
• Manage daily lead follow-up activities, tours, deposits, and home visits through our lead management system. • Print and distribute daily task sheets and track all prospect activity. • Ensure continuous coverage of incoming inquiries, tours, and after-hours communication. • Maintain marketing collateral, leasing packets, floor plans, calendars, and presentation materials.
Master the Details
• Complete move-in paperwork and communicate move-in schedules to all departments. • Prepare daily updates on tours, move-ins, move-outs, and available inventory. • Generate weekly marketing and deposit reports along with other required corporate reporting. • Update vacancy boards, unit status boards, and phone extension directories. • Inspect apartments before move-in to ensure they are clean, welcoming, and move-in ready. • Conduct daily building and model apartment inspections to maintain outstanding curb appeal and tour readiness.
What Makes You Great