Associate Director of Procurement Operations - #000040

The primary location of this position is on-site in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA).

Reporting to the Chief Purchasing Officer, this position serves as the department’s primary administrator and operational resource for its procurement systems, including the e-procurement platform, Jaggaer, P-Card program and WORKS system, and Banner Purchasing Module. The position oversees system configuration and maintenance, supplier enablement, transaction and policy compliance, production support, testing, reporting and analysis, and training for core offices and campus users. It evaluates processes, coordinates with internal and external partners, and leads continuous-improvement efforts to promote reliable, efficient, and compliant procurement operations. The position also supervises at least one support staff member responsible for carrying out purchasing processes in accordance with university and State requirements.

Required Knowledge, Skills, and Abilities

• Thorough knowledge of generally accepted procurement practices and applicable university and State purchasing requirements. • Knowledge of procurement and financial systems, with the ability to administer configurations, user access, approval workflows, supplier data, and transaction processing. • Ability to analyze purchasing activity and system performance, identify processing or compliance issues, troubleshoot complex problems, and coordinate effective resolutions. • Ability to interpret and clearly communicate policies, procedures, and system requirements and to develop documentation, training, and user guidance for varied audiences. • Ability to manage competing priorities, collaborate effectively with internal and external partners, and provide supervision and work direction that support consistent, compliant operations.