Trip Operations Specialist-Private Jet, Adventures & Expeditions

Job Requirements

For nearly two decades, Adventures by Disney has been a leading travel brand, offering over 40 guided-group adventures across land, river, and expedition cruises. Disney-trained Adventure Guides ensure hassle-free vacations with masterful storytelling, in-depth knowledge, and attention to detail, fostering lasting connections with each destination. The heart of every Adventures by Disney vacation lies in the authenticity, immersion in cultures, insider access, and curated activities.

As a Trip Operations Specialist - Private Jet for Adventures & Expeditions , you will be a key member of the Private Jet Operations team, supporting the successful execution of National Geographic Expeditions and Adventures by Disney Private Jet programs. You will oversee the operational and financial performance of an assigned portfolio of departures and serve as a critical partner in delivering exceptional Guest experiences, operational excellence, and financial stewardship across a portfolio of premium travel experiences. This role collaborates closely with internal partners, Expedition Staff, and global suppliers to support the execution of world-class journeys that reflect the quality and standards of both brands.

The Trip Operations Specialist - Private Jet will report to the Manager, Trip Operations-Private Jet and sits in Celebration, FL.

Responsibilities:

· Work independently in support of the day-to-day operational execution of assigned Private Jet programs, helping to ensure seamless logistics and adherence to brand standards.

· Partner with in-country operators and suppliers to coordinate trip logistics, communicate operational requirements, mitigate risks, and implement contingency plans to ensure safe, seamless program execution.

· Manage program budgets, review and reconcile invoices, monitor expenses, and complete post-program financial reconciliations to support profitability goals.

· Monitor Guest feedback and operational results to identify trends and recommend enhancements that improve future departures and overall program quality.

· Maintain and review operational, financial, legal, training, and Guest-facing documentation, ensuring accuracy, consistency, and compliance with company standards.

· Support and coach on-trip staff and new team members while reinforcing operating procedures, service expectations, safety requirements, and brand standards.

· Partner with internal teams, including Trip Services and Contact Center, to execute operational requirements, manage inventory, support Guest needs, and ensure departure readiness.