Chief of Staff

Chief Of Staff - CEO

The Opportunity:

BusPatrol is seeking a senior enterprise operator to serve as an extension of the CEO and help translate the company’s strategy into measurable priorities, operating rhythms, and delivered outcomes. This role combines strategic counsel, cross-functional execution, business performance management, executive communication, and hands-on transformation. The successful candidate will be comfortable moving from Board-level discussions to detailed operating issues, bringing structure to ambiguity, and driving important work through completion.

Responsibilities

Enterprise Performance and Execution

- Support the CEO in developing and executing business initiatives that support BusPatrol's strategy and mission; ensure timely execution as planned - Be a constant enabler to ensure that the CEO's agenda and organizational priorities are continuously reinforced in the short, medium and long-term execution of the business - Partner with the CEO and senior leadership team to drive progress and accountability against revenue growth, profitability, capital allocation, and operational goals - Be a designated stand in that drives organizational priorities and decision velocity as required to help scale the CEO - Establish cross-functional visibility into performance, risks, dependencies, and decisions through practical operating cadences and enterprise metrics and drive prioritized action to improve business performance - Assist the CEO in capturing and assessing market trends, competitive intelligence, and technology developments that are key to sustaining BusPatrol's long-term right to win. - Personally own and execute high-priority initiatives that cut across functions or do not fit neatly within the organizational chart; identify roadblocks, align owners, and drive work through completion

CEO Counsel and Decision Support

- Serve as a trusted and candid thought partner to the CEO, bringing sound judgment, discretion, and the willingness to surface difficult facts, challenge assumptions, and recommend a clear path forward - Synthesize complex operating, financial, organizational, and market issues into clear choices, recommendations, and next steps - Refine formal and informal communication cadences that keep the CEO informed, improve decision quality, and reinforce alignment across the leadership team

Transformation and Operating Model

- Help professionalize and scale BusPatrol’s operating model by improving company-wide processes and tools, decision rights and practices, resource allocation, cross-functional planning, and execution discipline - Create practical frameworks, performance cadences, and shared KPI definitions that align the organization around a common set of facts and priorities - Identify opportunities to improve operating efficiency, organizational effectiveness, and agility without creating unnecessary bureaucracy - Help the organization move from reactive activity to disciplined prioritization against a clear set of high-value goals - Build trust and accountability across functions while maintaining urgency, transparency, and a high standard of execution